Terms of Use | ScamNemesis

Who we are and who may use the service

The service is operated by TODO: registered legal name, IČO TODO: IČO, registered at TODO: registered address, Slovak Republic. You can reach us at info@scamnemesis.com.

You must be at least 18 years old and legally able to enter into a contract. You may use the service as an individual or on behalf of an organisation, in which case you confirm you are authorised to accept these terms for it.

What ScamNemesis is, and what it is not

ScamNemesis is a community database of fraud reports. Members of the public tell us about scams they have encountered, moderators review those reports, and approved reports are published so others can check an identifier before they answer, reply or pay.

What we do not do

We do not provide legal, financial or investment advice. Nothing in the service is advice on which you should rely.
We do not guarantee that any entry is accurate, complete or current. Entries are allegations by users, not findings of a court.
The absence of an entry is not a clean bill of health. A number with no reports may still be fraudulent.
We are not a credit reference agency and we do not score people or businesses.
We do not recover money, and we cannot act as your representative against anyone.

Use the service as one signal among several. Make your own checks before you transact.

Your account

Give accurate details when you register, and keep them up to date.
Keep your password to yourself. You are responsible for anything done through your account.
Tell us immediately at info@scamnemesis.com if you think someone else has access.
One person, one account. Do not create accounts to evade a suspension.

Rules for reports and comments

Everything you submit is your responsibility. Accusing someone of fraud is serious, and a false accusation can harm an innocent person and expose you to liability.

You must

Report only incidents you experienced yourself or have direct, first-hand knowledge of.
Describe what actually happened, factually and without exaggeration.
Attach evidence where you have it.
Correct or withdraw a report if you later learn it was mistaken.

You must not

Submit anything you know or suspect to be untrue.
Use the service to pursue a personal dispute, a competitor, an ex-partner or anyone else you simply dislike.
Publish more personal data about someone than is necessary to warn others, and never special category data such as health, religion or sexual life.
Post threats, harassment, hate speech, or calls for anyone to be harmed.
Upload content that infringes someone else's copyright or breaches a confidentiality obligation.
Attempt to scrape, overload, reverse engineer or gain unauthorised access to the service.

Moderation, and what happens if a report is wrong

Every report and comment is reviewed before publication. We may edit for clarity, ask you for more detail, refuse publication, or remove an entry later. We do not have to publish anything, and we do not have to give reasons.

Anyone named in a report may contest it by writing to info@scamnemesis.com. We will look at the evidence, give you a chance to respond, and correct, annotate or remove the entry where that is warranted. A person named in a report may also have a statement of their own added to the case.

If you repeatedly submit false or malicious reports, we will close your account and may report the matter to the authorities.

Rights in what you submit

You keep ownership of everything you submit. You grant us a free, worldwide, non-exclusive licence to store, reproduce, translate, adapt and publish it as part of the service, including in aggregated statistics and in warnings shown to other users.

The licence lasts as long as the entry remains published and survives only to the extent needed for archival and legal-defence purposes afterwards.

The service itself, including its name, logo, design, database structure and software, belongs to us or our licensors. You may not copy or reuse it beyond normal use of the service.

Premium subscriptions

The core of ScamNemesis is free: unlimited database searches, manual call and message scanning, and reporting. Premium adds automatic call screening, automatic message screening, real-time alerts and priority support.

Premium costs EUR 2.99 per month or EUR 23.99 per year. Prices in other currencies and regions are set by the relevant app store and include VAT where applicable.
Subscriptions are sold and billed by Apple or Google, not by us. Your contract for payment is with the store.
Subscriptions renew automatically at the end of each period unless you turn off auto-renew at least 24 hours before it ends.
Manage or cancel your subscription in your App Store or Google Play account settings. Cancelling stops the next renewal; it does not shorten the period you have already paid for.
Refunds are handled by the store under its own policy. We cannot issue refunds for store purchases.
As a consumer in the EU you normally have 14 days to withdraw from a distance contract. By starting to use Premium immediately you ask us to begin performance at once and accept that the right of withdrawal ends once the service has been fully provided.
We may change Premium pricing or features. We will tell you before a change takes effect, and you can cancel if you do not accept it.

The mobile app and its permissions

The app asks for permissions it needs for specific features. Call history and message access are used only to check the numbers that contacted you against the scam database and to warn you about incoming scam calls and messages. Message content is never uploaded.

Every permission is optional. If you decline, the features that depend on it are unavailable and everything else continues to work.

Screening is a warning tool, not a filter you should rely on absolutely. It can miss a scam number that has not been reported yet, and it can flag a number that has since changed hands. Always use your own judgement.

Terms that apply to app store downloads

If you obtained the app from the Apple App Store, these terms are between you and us, not Apple. Apple is not responsible for the app or its content, has no obligation to provide support or maintenance, and is not liable for any claim relating to the app, including product liability, consumer protection or intellectual property claims. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

You confirm that you are not located in a country subject to a US Government embargo and that you are not on any US Government restricted-parties list.

If you obtained the app from Google Play, Google Play's own terms apply to the download and to any purchase you make there.

Availability and changes

We aim to keep the service running but we do not promise uninterrupted availability. We may suspend it for maintenance, security or legal reasons.

We may add, change or withdraw features. If a change materially reduces what you paid for, you may cancel Premium and we will arrange a proportionate refund through the relevant store where the law requires one.

You may stop using the service and delete your account at any time. We may suspend or close your account if you break these terms, if we are legally required to, or if your use puts the service or its users at risk.

Liability

We provide the service with reasonable care and skill, but the content of reports comes from users and we cannot verify every claim independently.

We are liable for damage we cause intentionally or through gross negligence, for death or personal injury, and for anything else that cannot be limited under Slovak law. Nothing here restricts your statutory rights as a consumer.

Beyond that, we are not liable for indirect or consequential loss, lost profit, or losses arising because you relied on an entry being present or absent from the database. Where our liability can be limited, it is limited to the amount you paid us in the twelve months before the event.

You are responsible for what you submit. If a third party brings a claim against us because of your submission, you will cover the reasonable costs we incur, unless the claim arises from our own fault.

Complaints, governing law and disputes

Send complaints to info@scamnemesis.com. We acknowledge them within three working days and aim to resolve them within 30 days.

These terms are governed by Slovak law. If you are a consumer, this does not deprive you of the protection of the mandatory rules of the country where you live.

If we cannot resolve a dispute, consumers may use alternative dispute resolution through the Slovak Trade Inspection, Slovenská obchodná inšpekcia, or the European Commission's online dispute resolution platform. Otherwise the courts of the Slovak Republic have jurisdiction.

Changes to these terms

We may update these terms. We will post the new version here and update the date at the top. If a change materially affects your rights, we will tell you by email or in the app at least 30 days before it takes effect, and continuing to use the service after that means you accept it.